Policies

Sea Chi Skin & Hair Care Return Policy

Approved refunds will be given for returns that are received within 30 days of the purchase date and are received unopened and in new, good condition. Used and opened products are non refundable.

Sample sizes are available for purchase if you wish to try first. Shipping costs are non refundable and are to be paid by the customer. Restock fees may apply.  No credits or exchanges. 

Gemstone bracelets are custom made to order and not returnable.

To Return a product, call our customer service number at 760.832.9351 or email us at seachi@seachi.com

Occasionally if an item is on back order, or out of stock, the customer will be notified and may choose either to wait, order another item or receive a full refund.

We reserve the right to refuse service for any reason at anytime.

 

 Jewelry Sizing 

The size of the bracelet is the buyer's responsibility. Our women's bracelets sell at 7 inches.  If you're not sure of your size, measure your wrist exactly. If the size of your piece does not work and it was either not specified or specified incorrectly upon purchase we will happily re-size for a re-size fee of $10 . Return shipping will be covered by the buyer. 

 Damaged Items 

If jewelry you ordered arrived damaged please take a photo if possible and contact us within 48 hours by email to receive a replacement free of charge. 

Jewelry Refunds  

All Jewelry items are Custom Handmade to order with Love by Sanandra, especially for You, and are non refundable.

Privacy Statement

At Sea Chi Organics we respect your privacy. Read our full policy here.

Changes to this Privacy Policy
Sea Chi Organics reserves the right to modify or amend this privacy policy at any time and for any reason. If you have additional questions about this policy, please contact us at seachi@seachi.com.

First Class International Shipment Information

We are happy to offer this low cost shipping method to our customers however, please be advised that tracking information is not provided by USPS once your package leaves the Unites States. Therefore should it get held up in customs or lost we require 60 days to replace or refund the order. To avoid these delays we recommend that you select Priority Mail International. 

Sea Chi Spa Organica Refund Policy

We require a $50 deposit to secure an appointment for our facials. This deposit is fully refundable with email notification up to 24 hours (Pacific Time) prior to scheduled appointment. All appointments not canceled within 24 hours of scheduled time will forfeit the $50 deposit. Services rendered are non-refundable. To change or cancel an appointment, please email us at seachi@seachi.com. Changes or cancellation to your appointment will be confirmed with a reply email within 24 hours. For more information, call us at (760) 832-9351. 

New clients accepted by referral or pre-facial phone consultation only.

If you are a new client please give us a call at  760-832-9351 prior to selecting your appointment time. 

We reserve the right to refuse service to anyone for any reason at our discretion.