Sea Chi Skin & Hair Care Return Policy

Approved retail refunds will be given for returns that are received within 30 days of the purchase date and are received unopened and in new, good condition. Used and opened products are non refundable.

Sample sizes are available for purchase if you wish to try first. Samples are non  refundable. Shipping costs are non refundable and are to be paid by the customer. Restock fees may apply.  No credits or exchanges. 

Wholesale orders are non refundable.

Gemstone bracelets are custom made to order and non refundable.

To return a product, call our customer service number at 760.832.9351 or email us at seachi@seachi.com

Occasionally if an item is on back order, or out of stock, the customer will be notified and may choose either to wait, order another item or receive a full refund.

We reserve the right to refuse service for any reason at anytime.


 Jewelry Sizing 

The size of the bracelet is the buyer's responsibility. Our women's bracelets sell at 7 inches.  If you're not sure of your size, measure your wrist exactly. If the size of your piece does not work and it was either not specified or specified incorrectly upon purchase we will happily re-size for a re-size fee of $10 . Return shipping will be covered by the buyer. 

 Damaged Items 

If jewelry you ordered arrived damaged please take a photo if possible and contact us within 48 hours by email to receive a replacement free of charge. 

Jewelry Refunds  

All Jewelry items are Custom Handmade to order with Love by Sanandra, especially for You, and are non refundable.

Privacy Statement

At Sea Chi Organics we respect your privacy. Read our full policy here.

Changes to this Privacy Policy
Sea Chi Organics reserves the right to modify or amend this privacy policy at any time and for any reason. If you have additional questions about this policy, please contact us at seachi@seachi.com.

 International Shipment Information

We are happy to offer First Class International low cost shipping method to our customers however, please be advised that tracking information is not provided by USPS once your package leaves the Unites States. Therefore should it get held up in customs or lost we require 60 days to replace or refund the order. To avoid these delays we recommend that you select Priority Mail International. If your Priority Mail package does not arrive within 30 days we require that you take your tracking number to your local post office to see if they have it or can track it's location. Once this has been done and your package has not been located we can file a claim to refund your purchase. Please note that shipping fees are non refundable. All international orders are at your own risk once they have left the USA.

We reserve the right to refuse service to anyone for any reason at our discretion.